Property Intelligence Document — not a certified valuation or financial advice.
Effective date: 9 August 2026. Controller: Avon Services FZ-LLC, operating DealCheck DXB.
We use this information to provide reports and broker tools; route an explicitly consented consumer inquiry to the relevant broker workspace; deliver service messages; import and organise authorised CRM records; process payments; answer support requests; prevent fraud and misuse; improve evidence quality; and meet legal, accounting and security obligations. Depending on the activity, processing is based on a requested service or contract, consent, legitimate operational and security interests, or a legal obligation.
The current broker-assistant pilot uses a shared DealCheck WhatsApp number. Messages must be associated with an authorised report and broker workspace. Ambiguous or unscoped messages are held for broker review rather than routed by guesswork. Voice notes may be sent to a transcription provider where enabled. Template-initiated WhatsApp messages are used only after the required Meta approval, with consent and opt-out controls.
DealCheck routes a consumer inquiry to a broker only when the consumer explicitly requests or consents to that connection. A broker may use imported contacts or portal inquiries only where the broker confirms it has authority and a valid communication basis. DealCheck does not promise that a broker's own source data is accurate or lawfully obtained.
We may disclose data to processors that operate the service, including Meta/WhatsApp for messaging, Stripe for payments, Railway or other approved cloud-hosting providers, email delivery providers, and model or transcription providers where those features are enabled. They receive only the data needed for the applicable service and are governed by their contracts and privacy terms.
We may also disclose information where required by law, to protect users or the service, in a corporate transaction subject to appropriate safeguards, or to a broker following the explicit routing consent described above.
We keep data only for as long as necessary for the purpose described above. The period varies by data type, workspace instructions, account status and legal, accounting, security, dispute and fraud-prevention needs. When data is no longer required, it is deleted or anonymised through controlled workflows and backups expire on their normal cycle. A verified deletion request does not override records we must retain by law or need to establish, exercise or defend legal claims.
Subject to applicable law, you may ask to access, correct, delete or receive your personal information; restrict or object to processing; stop marketing or broker communications; and withdraw consent without affecting earlier lawful processing. WhatsApp users can also send an opt-out instruction in the conversation. We may need to verify identity and authority before acting on a request.
Some processors may handle data outside the UAE. Where personal information crosses borders, DealCheck will use contractual, organisational and technical safeguards appropriate to the destination and applicable law.
DealCheck uses access controls, encryption in transit, environment separation, audit logging and data-minimisation measures appropriate to the service. No online system can be guaranteed completely secure; suspected incidents are investigated and notified where required by law.
Market evidence in reports is built from public registry and market data — including Dubai Land Department open data, used with attribution — not from personal data about you.
DealCheck is not directed to children and is intended for adults making or supporting property decisions. Do not submit a child's personal information.
We will post material changes here and update the effective date. Privacy questions, rights requests or deletion requests: support@dealcheck.ae.
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